17 - 19 March 2025
ExceL London

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Robert Lofts

Robert Lofts

Regional Manager Onboard Service EMEIA, Delta Air Lines

An experienced Senior Executive Manager with experience of Inflight Service and Ground Operations at Heathrow Airport for more than 20 years. Senior level experience in managing multi-site airport operations, exceeding performance targets, supplier contracts, along with people and development experience. Certified Green Belt Six Sigma. In my current role, I am responsible for the catering operations of 16 Airports across the EMEIA region. Ensuring that they all deliver a safe, secure and compliant catering operation to Delta’s agreed specifications. I maintain a strong communication flow with all areas of Delta, as they all link into the final onboard experience. I am always looking at the market and how we can continue to enhance our award-winning onboard service.

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