Robert Lofts
An experienced Senior Executive Manager with experience of Inflight Service and Ground Operations at Heathrow Airport for more than 20 years. Senior level experience in managing multi-site airport operations, exceeding performance targets, supplier contracts, along with people and development experience. Certified Green Belt Six Sigma. In my current role, I am responsible for the catering operations of 16 Airports across the EMEIA region. Ensuring that they all deliver a safe, secure and compliant catering operation to Delta’s agreed specifications. I maintain a strong communication flow with all areas of Delta, as they all link into the final onboard experience. I am always looking at the market and how we can continue to enhance our award-winning onboard service.